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Notification preferences

This article explains how to manage your email notifications in JOIN to stay informed about product activity, candidate updates and other relevant topics. Available on desktop only.

Notifications in JOIN are email alerts that help you and your hiring team stay up to date. They are designed to keep you informed of updates and activity related to your hiring process. This includes:

  • Actions taken in the product (e.g. Job publications, new applications)

  • Updates on new features or improvements

  • Tips and offers to support your hiring

You can choose to receive or stop receiving these email notifications by enabling or disabling them in your personal settings.

Notifications are only triggered if the user has access to the job and is assigned to it (is part of the Hiring team). System Admins have access to all jobs, but do not receive job-related notifications if they are not assigned to the job.

Managing notifications

To customise your notifications:

  1. Click your profile icon at the bottom of the left menu, then open Settings.

  2. Select the Notifications tab.

  3. Use the toggle buttons to enable or disable specific notifications. If a toggle is on, you'll receive those notifications in your email inbox. If it's off, you won't receive them.

  4. Click Save changes to apply your preferences.

You can also unsubscribe directly from your inbox using the unsubscribe link included in each email (where available). Certain essential system emails (e.g. subscription or platform alerts) cannot be unsubscribed from.

Notification types

Jobs

  • Job published: receive a confirmation when a new Job is published.

  • Job archived: receive a notification when a Job is archived, including the Job's details.

Candidates

  • New applications: receive a notification when someone applies to your Job. The email contains the candidate's name, the role they applied for and a direct link to view their application.

  • New unsolicited applications: receive an alert when a candidate sends an unsolicited application.

Candidate-related notifications can quickly pile up if you receive a lot of applications. To manage this effectively: create a folder or label in your inbox (e.g. "JOIN applications for Product Manager") and set up a rule to automatically move candidate emails there.

News and resources

These notifications are not related to actions taken in the product. They help you stay informed of relevant information and opportunities.

  • Product launches and updates: be the first to know about changes in JOIN that affect your hiring process — new features, improvements and important announcements.

  • JOIN offers and promotions: receive limited-time offers on JOIN subscriptions or special promotions on premium Store products.

  • Events and webinars: stay informed about upcoming events organised by JOIN and training webinars. Topics often include best practices, hiring tips, platform demos and sessions with partner job boards.

  • Onboarding emails: a series of expert tips and feature walkthroughs sent shortly after you sign up. These emails help you understand JOIN's tools and use them effectively.

FAQ

Can I contact candidates directly via JOIN?

Yes, JOIN offers built-in messaging that lets you communicate directly with candidates. You can also send interview or assessment invitations in a few clicks.

How do I stop receiving notifications?

  1. Click your profile icon at the bottom of the left menu and open Settings.

  2. Open the Notifications tab.

  3. Use the toggle buttons to disable the types of notifications you don't want to receive.

  4. Click Save changes.

You can also unsubscribe from certain emails via the unsubscribe link in the footer. Essential system emails cannot be disabled.

I'm not receiving any notifications: what should I do?

Check that the toggles are enabled in Settings > Notifications, then check your spam/junk folder and any email routing rules.

Do notification settings apply to my whole team?

No, they are specific to each user. Each team member manages their own preferences.

Why am I still receiving emails after disabling notifications?

Certain essential system emails (e.g. subscription or platform alerts) cannot be disabled.

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