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How do I update my billing information or payment information?

You can update the billing details for your establishment or organization from the organization's general settings and depends on your plan.


​1. For Standard Planning, Standard Time Clock, Standard Duo, or Max plans:

You can find and update your billing and payment information from the Subscription and Billing tab.

This tab is accessible from:

Option 1: via the profile menu

  • Click the arrow next to your initials at the top right of your Skello account.

  • Click on the Subscription and Billing tab.

Option 2: via organization settings

  • Go to the organization settings.

  • Click on the Subscription and Billing tab.

View and edit billing or payment details

Once in the Subscription and Billing tab, you can:

  • View and edit the billing address (address appearing on invoices).

  • View and edit the billing email (address where invoices are sent).

  • View and edit the payment method (card or IBAN).

  • View and download your invoices.

2. For Basic, Success, and Premium plans

Accessing billing parameters

There are two ways to access them:
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Option 1

  1. Click on the arrow next to your initials in the top right-hand corner of your Skello space.

  2. Select the organization name from the drop-down menu.
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Option 2

  1. From the Establishment Settings.

  2. Click on the General settings tab at the bottom left of the menu.
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Change billing details

Once in the general settings, you can modify :

  • Billing address: Address shown on invoices.

  • Billing e-mail: Address to which invoices are sent.

  • IBAN: Account used for direct debit.

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