We're sorry you're considering leaving us.
Are you still in your free trial?
If you're still in your free trial, you can cancel it yourself, without contacting support:
Click on your profile (your initials) in the top right corner of the screen
Click on your profile (your initials) in the top right corner of the screen
Select General settings
On the Organization tab, find the subscription box at the top of the page
Click on Cancel subscription (in red, at the top right of the box)
Your subscription will end at the end of your free trial period.
Already a paying customer?
There are two ways to request the cancellation of your subscription:
Contact customer support
Log in to Skello with the admin account that manages your subscription, then use the blue chat bubble in the bottom right corner of your screen: "Contact Skello support" then "Send us a message" then "I have a question about my contract, my invoices…"Send an email
Write to hello@skello.io
Please note: The date your request is received is the reference date for complying with the notice period. If your request is received outside the notice period set out in our Terms and Conditions, your next payment will be due.
Need more information about cancellation?
Our customer support team is available via chat or email at hello@skello.io.