Why does this happen and when should you be concerned?
If your employee does not appear on the schedule, there may be several reasons:
Employee file: The “Show on schedule” option is unchecked.
Schedule filters: A filter is activated.
Contract data: The contract start date is in the future.
How to solve this problem?
Check the employee file:
Go to the employee's file, in Personal information.
Scroll down and tick Show on schedule.
Check the schedule filters:
Make sure the filter icon is not blue.
Deactivate all active filters.
Check contract data:
Make sure the contract start date is not in the future.