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What should I do if my employee doesn't appear on the schedule?

Updated over 10 months ago

Why does this happen and when should you be concerned?

If your employee does not appear on the schedule, there may be several reasons:

  1. Employee file: The “Show on schedule” option is unchecked.

  2. Schedule filters: A filter is activated.

  3. Contract data: The contract start date is in the future.
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How to solve this problem?

  1. Check the employee file:

    • Go to the employee's file, in Personal information.

    • Scroll down and tick Show on schedule.
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  2. Check the schedule filters:

    • Make sure the filter icon is not blue.

    • Deactivate all active filters.
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  3. Check contract data:

    • Make sure the contract start date is not in the future.
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